Privacy Policy

Last updated: [date to be set on publication]

1. Who we are

This website is operated by Livia Property [full legal name, e.g. Livia Property Μονοπρόσωπη ΙΚΕ], registered in Greece [GEMI number], registered address [address]. We are the controller of the personal data described below. For any privacy question, contact info@liviaproperty.com.

2. What we collect

When you submit the enquiry form we collect the name, email, phone number, area of interest and message you provide. When you browse the site, we and our providers may collect technical and usage data through cookies and similar technologies — see our Cookie Policy.

3. Why we use it, and our legal basis

We use your enquiry details to respond to you and to take steps at your request before entering into any agreement (Article 6(1)(b) GDPR), and on the basis of your consent where you have given it (Article 6(1)(a)). We use analytics to understand and improve the site on the basis of your consent. [Confirm lawful bases with counsel.]

4. Who we share it with

We share your data with service providers who help us operate — for example our CRM, email and hosting providers — acting only on our instructions. Where you ask us to arrange a lease or an introduction, we share the relevant property and contact details with the independent rental operator or partner concerned so they can assess your property. We do not sell your personal data.

5. International transfers

Some providers may process data outside the European Economic Area. Where they do, we rely on appropriate safeguards such as the European Commission’s standard contractual clauses. [Confirm providers and safeguards.]

6. How long we keep it

We keep enquiry data only for as long as needed to deal with your enquiry and any resulting relationship, and for any period we are required to keep it by law. [Confirm retention periods.]

7. Your rights

Under the GDPR you have the right to access, correct, delete, restrict or object to our use of your data, to data portability, and to withdraw consent at any time. To exercise any of these, contact info@liviaproperty.com.

8. Complaints

If you are concerned about how we handle your data, you may complain to the Hellenic Data Protection Authority (Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα), www.dpa.gr.

9. Changes

We may update this policy from time to time. The date at the top shows when it was last changed.